WalkMe will announce new generative AI capabilities in the spring

SAN FRANCISCO, May 20, 2024 (GLOBE NEWSWIRE) — WalkMe Ltd. (NASDAQ: WKME), a leading provider of digital adoption solutions for effectively navigating technology change, today announced the launch of new Generative AI (GenAI) capabilities as part of its Spring ’24 product release. These innovations, including AI Answers and AI SmartTips, are the first components of a broader GenAI offering that WalkMe will unveil at their annual flagship event, Realize, on June 18. These new capabilities underscore the company’s commitment to improving user productivity and data quality in enterprise systems while making GenAI easy to use for everyone.

AI Answers introduces a new level of conversational search that allows users to ask questions in natural language and receive clear, human-like answers, transforming the way information is accessed in business environments. This capability is designed to integrate seamlessly with company-approved sources, providing accurate and compliant information to one team, the entire company or customers.

AI SmartTips is set to redefine data entry for open text fields in processes such as performance reviews, IT tickets, and CRM forms. By guiding users with real-time input validations, AI SmartTips ensures that data input is not only compliant but also of high quality, eliminating common issues such as inadequate or incompatible input. This new feature further enables WalkMe customers to avoid the high price of low-quality data, including bottlenecked operations, derailed business strategies and unnecessary risks.

“We are excited to unveil these new AI capabilities that will enable our end users to be more productive, with technology that meets them where they are in the workflow.” said Adriel Sanchez, Chief Marketing Officer of WalkMe. “Cumbersome and disjointed user experiences, human readiness, and lack of insight into how people actually use GenAI applications stand in the way of successful generative AI transformation. AI Answers and AI SmartTips are just two components of a much broader GenAI offering that we will release during our annual flagship event in June to solve these problems for our customers.”

In addition to these AI improvements, the spring ’24 product release also brings improvements WalkMe’s Workflow Solutions. Whether managing sales, HR or other processes, business leaders can easily request, track and manage digital adoption initiatives for workflows critical to their team’s success. Real-time analytics and customizable dashboards help them stay ahead of challenges and ensure operational excellence.

Flow analysis will help visualize and optimize user journeys to help customers better identify bottlenecks in workflows spanning multiple applications. Customers can effortlessly map user flows, even across the most complex business technology. Simplified and more powerful filtering allows for even better customization to deliver truly outstanding user experiences and insights.

WalkMe also introduces a new Partner Hub for third-party digital adoption collaborations, enhanced ActionBotsand more granular content access controls. This is another example of the company’s people-centric approach to innovation, which puts the usability of all functions first.

These new capabilities will be available to customers beginning May 21, 2024, and the full scope of our GenAI offering will be showcased virtually at Realize on June 18, 2024.

Join Realize and take a front-row seat as WalkMe unveils an innovative new offering designed to help companies realize the full potential of GenAI by making it proactive, accessible and actionable for every user.

Watch Realize ’24 for more!

Additional Resources:
Visit the WalkMe website
Read the WalkMe blog

About WalkMe

WalkMe (WKME) pioneered the world’s leading Digital Adoption Platform (DAP), helping businesses effectively navigate the constant changes brought about by technology. With WalkMe, organizations can increase business productivity and reduce risk by ensuring consistent, responsible and efficient adoption of software and the workflows it enables. Our AI-powered platform sits at the top of an organization’s tech stack, identifying where people experience friction and delivering the personalized guidance and automation needed to get the job done, right in the workflow. Customers like IBM, Nestle, ThermoFisher Scientific and the US Department of Defense rely on WalkMe to create the human-centric experiences needed to increase the effectiveness of their workflows and maximize software ROI.

Special Note Regarding Forward-Looking Statements:

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. We intend that such forward-looking statements be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements in this press release, other than statements of historical fact, are forward-looking statements. The words ‘believe’, ‘may’, ‘will’, ‘estimate’, ‘potential’, ‘continue’, ‘anticipate’, ‘intend’, ‘expect’, ‘could’, ‘would’, ‘ project’ ‘Plan’, ‘target’ and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements use these words or expressions. These forward-looking statements are subject to risks, uncertainties and assumptions, some of which are beyond our control. Furthermore, these forward-looking statements reflect our current views regarding future events and are not guarantees of future performance. Actual results may differ materially from the information contained in the forward-looking statements as a result of a number of factors, including, without limitation, the following: our ability to effectively manage our growth, maintain our historical growth rate in the future or or maintain profitability ; the impact of the COVID-19 pandemic or adverse macroeconomic changes on our business, financial condition and results of operations; the growth and expansion of the markets for our offerings and our ability to adapt and respond effectively to changing market conditions; our assessments of and future expectations regarding our market opportunities; our ability to keep pace with technological and competitive developments and develop or otherwise introduce new products and solutions and enhancements to our existing offerings; our ability to maintain the interoperability of our offerings across devices, operating systems and third-party applications and to maintain and expand our relationships with third-party technology partners; the effects of increased competition in our target markets and our ability to compete effectively; our ability to attract and retain new customers and expand within our existing customer base; the success of our sales and marketing activities, including our ability to achieve efficiencies and reduce customer acquisition costs; the percentage of our remaining performance obligations that we expect to recognize as revenue; our ability to meet service level obligations under our customer agreements and the consequences to our business if we fail to do so; our relationships with and reliance on various third party service providers; our dependence on our management team and other key employees; our ability to maintain and increase brand awareness; our ability to provide high quality customer support; our ability to effectively develop and expand our marketing and sales capabilities; our ability to maintain the sales prices of our offerings and the effects of price fluctuations; the sustainability of and fluctuations in our gross margin; risks related to our international operations and our ability to expand our international business operations; the effects of currency fluctuations on our results of operations; challenges and risks related to our sales to government agencies; our ability to complete acquisitions at our historical pace and at acceptable prices, to enter into other strategic transactions and relationships, and to manage the risks associated with these transactions and arrangements; our ability to protect our proprietary technology, or to obtain, maintain, protect and enforce sufficiently broad intellectual property rights therein; our ability to maintain the security and availability of our platform, products and solutions; our ability to comply with current and future laws and government regulations to which we are subject or may become subject in the future; changes in applicable tax laws, the stability of effective tax rates and adverse results resulting from examination of our income or other tax returns; risks related to political, economic and security conditions in Israel; the impact of adverse conditions in our industry or the global economy or reductions in information technology spending; factors that could affect the future trading prices of our common stock; and other risk factors set forth in the section entitled “Risk Factors” in our Annual Report on Form 20-F filed with the Securities and Exchange Commission on March 18, 2024, and other documents filed with or furnished to the SEC. These statements reflect management’s current expectations regarding future events and operating performance and speak only as of the date of this press release. You should not place undue reliance on forward-looking statements. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we can give no assurance that future results, levels of activity, performance and events and circumstances reflected in the forward-looking statements will be achieved or occur. Except as required by applicable law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, after the date on which the statements are made or to reflect the occurrence of display events. unexpected events.

Media contact:
Melanie Pasch
[email protected]

Contact person for investors:
Johannes Streppa
[email protected]